Exceeding Customers’ Expectations
Delivering Peace of Mind for Facility Users
As your Trusted Advisor, we deliver a customer- centric package that makes sense for you.
For four decades VCI has been the envy of the industry. Our clients have come to expect and rely on our prompt, professional, and knowledgeable team that goes well beyond the basics, providing complete satisfaction and peace of mind.
VCI pioneering knowledge of controls, together with its expertise in mechanical service ensure one phone call accountability. We are focused on providing building technologies and services that improve comfort, safety and occupant productivity.
Our service department is available 24/7. As part of our maintenance program, we document and provide you with a detailed report on existing problems and suggested improvements with your HVAC equipment and BAS system.
Our service technicians and team employ a holistic approach to solving problems before they become critical and work with you to implement strategies and programs targeted to reduce operating and energy costs.
A Unique Approach
How do we deliver a unique approach that is customer-centric?
We listen to you and your building. Our consultative approach ensures that your motivators and drivers are paramount in our guidance to developing solutions.
Coupled with a data-driven evidence-based recommendations, we’re ensuring that what we propose is consistent with your drivers. If the VCI solution needs to be more capital driven or operationally driven, VCI resources deliver the program that works for you.
Coupled with a data-driven evidence-based recommendations, we’re ensuring that what we propose is consistent with your drivers. If the VCI solution needs to be more capital driven or operationally driven, VCI resources deliver the program that works for you.
Our Value Proposition
1. VCI enhances building value
2. VCI is one-stop-shop partner in building and maintaining a healthy building environment
3. VCI delivers healthy buildings through both/either capital and/or operational improvements
Differentiators
1. VCI uses an evidence-based approach to crafting the right package for customers
2. VCI delivers the PropTech, integration and the ongoing services to ensure maximum value for building and healthy building environment
Guiding Principles
1. We invest in intelligent building technologies and our people;
2. We strive to deliver maximum facility value;
3. We are responsive to our customers’ needs; and
4. We will be held accountable for our actions.
Schedule a needs assessment.
We discuss your drivers and motivators, and we capture both qualitative and quantitative data to deliver an initial proposal or program, depending what is already installed on site.
